Measures to Improve Efficiency in Subscriber Services

Today, a critical-style meeting was held in the management boardroom aimed at improving the efficiency of work with subscribers. The discussion focused on key issues such as service quality, timely processing of requests, and enhancing convenience for the population.

During the meeting, responsible staff were provided with detailed explanations regarding the new changes in the payment system affecting subscribers, specifically the integration of waste collection fees with electricity billing. It was noted that this innovation will simplify the service delivery process for residents.

In addition, clear instructions were given to the responsible employees of district branches to promptly address existing arrears, strengthen explanatory work with the population, establish systematic direct communication with subscribers, and consistently implement preventive measures.