In order to comprehensively review citizens' appeals and study emerging issues directly on-site, responsible employees conducted an on-site study of a repeated appeal from a resident of the Yunusabad district regarding their debt for household waste collection services. During the study, information related to the existing debt was verified by specialists, and the citizen was provided with the necessary explanations regarding the matter.

Responsible employees provided a detailed explanation of the debt formation procedure and provided information in accordance with the available data. Following the investigation, the citizen stated that he had received the necessary clarifications and had no additional questions or claims regarding this matter. A corresponding act was drawn up in accordance with the established procedure based on the results of the outing. Work in this direction continues on a permanent basis.